This has been the year for flexibility, to say the least! You're working from home, schooling from home, doing yoga in your bathroom, etc. While some of these changes may feel frustrating or sad, many positive opportunities have also emerged. One of them is HHY To Go!
Here are the most frequently asked questions about HHYTG. If you don't find the answers you're looking for below, please drop us a line here.
How do I find classes? Once you are logged in to your HHY To Go account you can navigate to all the pages which are part of HHY To Go. Homehotyoga.com/togo is basically the "home page" where you can find links to all the offerings.
How do I log in? Simply visit homehotyoga.com/togo and enter your login info. Unless you log out, you will probably stay logged into the site on your device.
Do I already have a login? You do not have a login until you have signed up for an HHY To Go subscription. You can choose to use the same login info you use to book studio in-classes in Mindbody Online, but you still need to create a new account as this is a completely separate platform from the one we use for in-studio classes (Mindbody Online.)
How do I access Zoom classes in HHY To Go? Once you are logged in, you can view the Zoom Classes page on the website, which will have a button for each class in the coming week. Simply click the button and enter any registration info. Here is a video about that!
My membership & HHYTG
Is HHYTG included in my studio membership? If you are an existing member of HHY, HHYTG is a completely separate subscription. Any changes you make to your membership do not affect your To Go subscription, and vice versa.
Do members receive a discount? All active members received a coupon code via email to get 1-3 months free access! If you can't find the code in your email, email us.
Cancelling / Suspending
How do I cancel HHY To Go? You can cancel HHYTG yourself at anytime, by clicking the button that says "Account" on the website and following the instructions.
How do I suspend or cancel my in-studio membership? You need to email us in order to make any changes to your in-studio membership. Signing up for HHYTG on its own will not cause any changes to be made to your membership. We will not make any changes to your membership without an email request from you. Your membership agreement requires 15 days notice for any changes to your membership.
Can I switch over to HHY To Go until the studio reopens? Yes. Some members have chosen to put their in-person membership on hold and just use To Go for now. Some have chosen to keep both passes active, and we are SO grateful for this extra support of the studio! We also understand that not everyone can do that, which is why we are happy to suspend your membership if you prefer.
Studio leader, yoga-doer and life-lover, Kay D.